Policies
Shipping Information
Fast UPS shipping with live checkout rates, transparent pricing, and end-to-end tracking.
Carrier update: As of April 5, we changed from FedEx to UPS for all new shipments.
Same-Day Fulfillment
Weekday orders before 2PM EST are fulfilled same business day.
Live Tracking
You receive tracking details by email once your order ships.
Shipment Protection
Coverage is available for loss, damage, or theft in transit.
Shipping methods
- • UPS Ground: $4 flat rate
- • UPS 3 Day Select: live rate by address
- • UPS 2nd Day Air: live rate by address
- • UPS Next Day Air: live rate by address
- • Free UPS 3 Day Select on orders over $250 after discount code deduction.
Estimated delivery windows
- • UPS Ground: typically 5 business days
- • UPS 3 Day Select: typically 3 business days
- • UPS 2nd Day Air: typically 2 business days
- • UPS Next Day Air: typically next business day
- • Delivery windows can shift during carrier delays or peak periods.
Coverage area
We currently ship to valid U.S. addresses only. Need help locating an order? UseTrack Order or emailsupport@purgolabs.com.